ONE OF PENANG’S crucial industries is tourism. The state has continuously drawn visitors from near and far, and efforts have been needed to generate income for the upkeep of the state’s many assets.
Introduced in 2014 under the former Penang Chief Minister Lim Guan Eng, the hotel fee collection imposed on all hotels has undoubtedly contributed to the growth of the tourism sector in Penang, specifically setting high standards in the hotel industry. This fee, priced at RM3 per room per night for hotels and resorts rated four to five stars and RM2 per night for lodgings rated three stars and below (dormitories, budget hotels, hostels and boarding houses), is collected and channelled toward the appropriate agencies to promote Penang as the preferred destination.