Climbing the value chain

By Poh Heem Heem

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The establishment of the region's first Shared Services Centre in Penang is geared towards rectifying certain bottlenecks in the state's path towards a knowledge economy. The road is not smooth, nor short.WE NEED to move up the value chain to remain competitive; that much bears repeating. The urgency to distance ourselves from the sprouting economies of labour-intensive, lower-cost developing nations is obvious. And with the high concentration of technically advanced companies in Penang, brainstorming and identifying key issues associated with...

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Poh Heem Heem

is senior manager for Special Projects and Consultancy at the PSDC. The PITRS is a special project designed as an inhouse document for limited circulation. The key findings have been summarised here by her team members, Richard Ho and Tan Yin Hooi.