The travel business has been revolutionized, bringing pressures and opportunities to hoteliers and travelers alike. WIT, a travel news portal supported by Penang Global Tourism, will try to bring Penang’s hoteliers up to date at a workshop in July at China House.
“How did you book your hotel?” I asked a Penang friend visiting me in Singapore.
“Oh, I checked Agoda, but you know what? Their rates aren’t the best anymore,” she told me. “I used TripAdvisor, and then I found another app which gave me better rates than anywhere else.”
And so goes a typical conversation among travelers these days.
