Moving towards high-performing shared services and outsourcing
By Ong Wooi Leng
July 2015PENANG ECONOMIC INDICATOR
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After a flying start in the shared services and out sourcing industry, Penang now picks up the pace.Global capitalism is changing. MNCs are now expected to build the next generation of high-performing support services operations at their offshore centres throughout the world. Cloud computing and Internet of Things (IoT) solutions are high-end IT infrastructures that can enhance shared business services in the emerging field of big data and analytics.And that’s good news for Penang – its shared services industry is...
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