Tourism Development is Now Everyone’s Business – and Responsibility

By Yap Jo-Yee, Esther Ping Dominic, Lim Sok Swan, Pan Yi Chieh

September 2020 COVER STORY
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COVID-19 HAS TURNED the tourism industry on its head. The concept Responsible Tourism previously only focused on people mitigating negative economic, environmental and social impacts while travelling, but now it has to make room for more pressing concerns.To restore visitors’ confidence, hygiene and sanitation have been catapulted to the top of the to-do list for many countries, and more iron-clad preventive measures have been introduced to guard against unwanted outbreaks.Malaysia is no exception.Penang recently launched the “Responsible Tourism” campaign to...

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Yap Jo-Yee

is a research analyst at Penang Institute whose interests range from development issues to behavioural economics. Her latest goal is to use ggplot2 without Google’s help.

Esther Ping Dominic

is a writer who is surprisingly still alive despite the saying “curiosity kills the cat”. Having been on the receiving end of undeserved kindness, she aims to live her life reflecting that.

Lim Sok Swan

is currently focusing on heritage studies. She believes that more understanding among different groups and cultures can make Malaysia a better home for all.

Pan Yi Chieh

is a research analyst at Penang Institute who was born in Taiwan but now lives in Penang. She is proud to be nurtured by the two beautiful islands she regards as home.