Data on Penang and the nation’s information communication and technology (ICT) and e-commerce usage shows an increasing trend of ICT adoption. Putrajaya, Selangor, KL, Terengganu and Penang had the highest percentages of computer access by households in 2017 (Figure 1). Compared to 2015, these states (including the federal territories) recorded an incremental access to computers of between 3.7 and 20.4 percentage points, except Putrajaya, which recorded a drop of 2.5 percentage points. Meanwhile, the national average shows an increase of 6.5 percentage points in computer access among...