Moving towards high-performing shared services and outsourcing


After a flying start in the shared services and out sourcing industry, Penang now picks up the pace.

Global capitalism is changing. MNCs are now expected to build the next generation of high-performing support services operations at their offshore centres throughout the world. Cloud computing and Internet of Things (IoT) solutions are high-end IT infrastructures that can enhance shared business services in the emerging field of big data and analytics.

And that’s good news for Penang – its shared services industry is expected to benefit from companies such as Intel Penang spearheading the construction of a Cloud Data Centre and Research Lab. It is in line with Malaysia’s move to increase shared services and outsourcing (SSO) activities.

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