THE PENANG STATE government launched the Penang Smart Parking (PSP) system in August 2019 as part of its journey towards fulfilling the vision Penang2030: A Family- Focused Green and Smart State that Inspires the Nation. The system, through the PSP app, directs drivers to vacant parking spots in real-time and allows drivers to make online payment for parking.
To gauge the public’s awareness and readiness to embrace the PSP system, a survey spearheaded by USM was conducted on 646 participants on December 5-9 last year. Data collected ranged from respondents’ demographic information to criticisms or feedback to further improve the app. ...
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