How Far on Your Digital Journey Have You Come?

loading CEO Tony Yeoh (third from left) during the official launch of Digital Penang last April.

PENANG’S GOAL OF becoming a Smart State is still a nascent one since the concept itself still lacks a single universally acknowledged definition, tending to shift in meaning from area to area. What can be agreed upon though is the use of ICT to enhance city functions and to improve the quality of life of its citizens.1 The state outfit Digital Penang (DP) was recently established to aid the digitalisation of government functions, to promote the state’s digital economy, to help build the digital infrastructure – and to raise Penang’s digital literacy. To be sure, digital onboarding will not happen overnight. There ...

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