The Smartphone and the Elderly

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THE SMARTPHONE BECAME a liberator of sorts for many of us when in-person connection was rendered impossible by lockdown restrictions and social distancing measures. Through grainy camera footage and choppy video call audio, we digital natives pulled through, finding alternative ways to stay connected with our loved ones. But what about our elders? Were they left in the dust as the pandemic made technology a growing and unavoidable necessity? Penang Monthly speaks to three elderly Penangites with varying digital literacy, to glean their personal thoughts and feelings on the ubiquitous smartphone. A Curious Gadget Eighty-two-year-old Joon Keow does not own a smartphone. ...


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